Cancellation Policy for OC Skin Medspa

At OC Skin Medspa, your time and satisfaction are incredibly important to us. We are committed to providing exceptional service and ensuring every appointment is an opportunity to help you look and feel your best. To help us achieve this goal, we have a cancellation policy in place to ensure smooth scheduling and fairness for all our clients and team members.

Why Our Cancellation Policy Matters

We understand that life can be unpredictable—work meetings run late, emergencies arise, or plans shift. While we empathize with these situations, late cancellations or missed appointments can disrupt our schedule and impact others who may be waiting for an appointment.

Our cancellation policy is designed to:

By adhering to this policy, you help us maintain the quality and consistency of the services you’ve come to expect from OC Skin Medspa.

How to Cancel or Reschedule

We aim to make the cancellation or rescheduling process as easy as possible. If you need to make changes to your appointment, please let us know as soon as possible.

No-Show and Late Cancellation Policy

Missed appointments or cancellations made without sufficient notice may result in a fee. This policy allows us to respect the time of our dedicated staff and other clients eagerly awaiting appointments.

We strive to be understanding and flexible, but consistent no-shows or late cancellations may require pre-payment for future bookings.

Running Late?

We understand that unexpected delays can happen. If you’re running late for your appointment, please call us as soon as possible. While we will do our best to accommodate you, arriving late may result in a shorter treatment time or the need to reschedule your appointment to ensure our next client is not inconvenienced.

Special Circumstances

We recognize that emergencies and unavoidable situations may arise. If you find yourself in such a position, please don’t hesitate to reach out to us. Our team is happy to work with you to find a solution that respects your situation while adhering to our policies.

Our Commitment to You

We deeply value your trust and loyalty. Our cancellation policy is not just about rules; it’s about creating a system that respects everyone’s time and ensures fairness. We are committed to open communication and will always strive to accommodate your needs whenever possible.

Thank You for Understanding

We appreciate your cooperation and understanding of our cancellation policy. Your support allows us to provide exceptional services, maintain fairness, and deliver the high-quality care you deserve.

If you have any questions about this policy or need assistance with your appointment, please don’t hesitate to contact us. We look forward to continuing to be part of your journey toward wellness and beauty!